acscomputer.ch

On October 21, I ordered an item from this seller to replace my PC's faulty power supply. Unfortunately, the product was not in stock at the time of ordering, so I inadvertently confirmed the purchase. As soon as I realized my mistake, I tried to cancel my order... as my situation was urgent. The salesman then replied, in an inappropriate tone, that he refused to cancel my order because I was a new customer and the terms of sale specified this. I read the conditions of sale and realized that I could only claim cancellation after 6 weeks of non-delivery. I waited patiently for this period. 2 months later, the seller still doesn't want to cancel my order and laconically replies "I don't want to". Since then, he hasn't replied to any of my requests, either by e-mail or telephone... and meanwhile, my PC is still down.

An appalling experience. Don't be fooled by the attractive prices... it's a scam.
I absolutely do not recommend this site.

Incredibly rude customer service. Took MONTHS to replace faulty hardware, and replaced it with cheaper components. Had to file complaint with the "Schweizerisches Konsumentenforum" to make any progress. Total rip-off. Avoid at all costs.

Commande annulée car ils ont oublié de mettre les frais de livraison !
Boutique et communication que en allemand