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Last update: 15.03.2025 05.50
Dealers
Dipl. Ing. Fust
…

Dipl. Ing. Fust
Dipl. Ing. Fust
Buchental 4
9245 Oberbüren
Tel.
0848 559 111
E-mail:
info@fust.ch
Homepage:
www.fust.ch
Company identification number
CHE-113.310.404 HR
VAT no.:
CHE-116.311.185 MWST
GTC:
www.fust.ch
Shipping costs:
product-dependent shipping costs, see shop
from CHF 50.00 order value: free shipping
Payment types:
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Ratings
Detailed rating of Dipl. Ing. Fust
Delivery
Good (5.1)
Order processing
Good (5.4)
Price structure
Good (5.4)
Product range
Good (5.4)
Service & support
Good (5.0)
Shop
Good (5.3)
Overall rating:
5.3
(8'398)
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Rate Dipl. Ing. Fust
Shop rating
2.5
Dipl. Ing. Fust
08.04.2023, from dp130*************
This shop was not recommended.
Fust

Absoluter Horror
25.11.22 bestellt, es stand, lieferbar in 5 Tagen.

6.12.22 kommt die Mail, Lieferverzögerung, voraussichtliche Lieferung neu 31.12.22

24.1.23 kommt die Mail, Lieferverzögerung, voraussichtliche Lieferung neu 31.03.23

10.3.23 kommt die Mail, Lieferverzögerung, voraussichtliche Lieferung neu 29.04.23

Fast 500 CHF direkt bezahlt und die Ware hat statt 5 Tagen 5 Monate. Hier hätte es sicher andere Lösungen gegeben.
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Delivery
Very poor (1.0)
Order processing
Very poor (1.0)
Price structure
Satisfactory (4.0)
Product range
Satisfactory (4.0)
Service & support
Very poor (1.0)
Shop
Satisfactory (4.0)
3.2
Dipl. Ing. Fust
23.03.2023, from cgtn@*******
Produkt natürlich gut, aber viel zu teuer , d.h. doppelt so teuer wie in Deutschland.
Und irgendwann sollte man einsehen, dass für 50 Franken das Porto inbegriffen sein sollte ( vgl. Amazon!).
Weiter: Lieferung mit DPD ist schlicht eine Zumutung, warum nicht mit der Schweizer Post?
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Comment from Dipl. Ing. Fust on 23.03.2023
Grüezi

Wir bedauern die negative Erfahrung, welche Sie im Zusammenhang mit Ihrer Bestellung gemacht haben und bitten Sie vielmals um Entschuldigung.
Ihre Enttäuschung können wir nachvollziehen und teilen Ihre Rückmeldung umgehend mit der betroffenen Abteilung. Unseren Service sowie unsere Qualität können wir so künftig noch weiter optimieren und ausbauen.

Freundliche Grüsse
Ihr Fust-Team

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Delivery
Very poor (1.0)
Order processing
Very good (6.0)
Price structure
Very poor (1.0)
Product range
Satisfactory (4.0)
Service & support
Shop
Satisfactory (4.0)
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