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Last update: 23.11.2024 14.34
Dealers
PC-High
…

PC-High
PC-HIGH Computers Eichmann
Fliederstrasse 10a
9200 Gossau
Tel.
079 642 99 74
E-mail:
info@pchc.ch
Homepage:
www.pchc.ch
Company identification number
CHE-108.566.487 HR/MWST
VAT no.:
CHE-108.566.487 MWST
GTC:
www.pchc.ch
Shipping costs:
free shipping

PayPal: + 1.50%
on account: + 0.50%
Payment types:
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Ratings
Detailed rating of PC-High
Delivery
Good (5.4)
Order processing
Very good (5.7)
Price structure
Very good (5.7)
Product range
Good (5.5)
Service & support
Good (5.4)
Shop
Good (5.5)
Overall rating:
5.6
(732)
Rating trend:
2023

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Trend
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Rate PC-High
Shop rating
4.3
PC-High
20.10.2024, from renec***************
This shop was not recommended.
Leider ist die Abwicklung für Ware die man zurückschicken möchte weil Mann sie nicht benötigt absolut Kunden unfreundlich. Wichtig man muss die AGB intensiv lesen.
Retournieren nicht möglich. Sehr schade in der Heutigen Zeit. Werde diesen Shop meiden und jedem davon abraten dort zu bestellen.
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Comment from PC-High on 24.10.2024
da pchc.ch kein eigenes warenlager der über 300'000 artikel unterhält werden alle artikel immer genau nur für die jeweilige kundenbestellung bei den lieferanten eingekauft. ein nachträglicher "sinneswandel" hinsichtlich kauf ist so nicht machbar... normalerweise sollte auch nur das gekauft werden, was man auch wirklich benötigt...
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Delivery
Good (5.0)
Order processing
Good (5.0)
Price structure
Satisfactory (4.0)
Product range
Satisfactory (4.0)
Service & support
Satisfactory (4.0)
Shop
Satisfactory (4.0)
4.3
PC-High
06.10.2024, from pius.********
This shop was recommended.
War überrascht von der schnellen Lieferung, die Geräte funktionieren tip top.
Shop und Sortiment können leider nicht bewertet werden, da die Website offline ist.
Werde ich nachher sicher besuchen
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very poor (1.0)
Service & support
Very good (6.0)
Shop
Very poor (1.0)
3.7
PC-High
26.11.2023, from info@*************
I ordered a color toner for a big brand of printer, the shop just cancelled my order 24h later pretending the provider don't have it anymore in stock and it will be a delay (it was specified during the order), then this is a reason for cancel ?
If you can't provide at the price that you advertise just don't advertise on toppreise.
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Comment from PC-High on 26.11.2023
nicht immer sind alle produkte stets und in grosser menge an lager bei den lieferanten. finden solche überschneidungen statt wird der betrag zügig zurückerstattet. normalerweise bestellt pchc.ch immer montag- und mittwochmorgen bei den lieferanten und in diesem fall wurde die überbuchung vor dem nächsten bestelltag gemeldet, sodass man sich raschmöglichst neu orientieren kann. alle kann man nicht zufriedenstellen - das ist heute so und war schon zu beginn von pchc.ch vor 25 jahren so.
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Delivery
Unsatisfactory (3.0)
Order processing
Unsatisfactory (3.0)
Price structure
Satisfactory (4.0)
Product range
Satisfactory (4.0)
Service & support
Satisfactory (4.0)
Shop
Satisfactory (4.0)
3.5
PC-High
16.11.2023, from klaeu******************
This shop was not recommended.
Lockvogelangebote, welche dann wegen Lieferprobleme beim Lieferanten nicht erfüllt werden können.
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Comment from PC-High on 17.11.2023
so nicht korrekt: bei einem lieferanten wurden viele artikel mit der gleichen EAN geführt und somit gab es automatisch falsche preise / falsche verfügbarkeiten. dass da korrigierend eingegriffen werden muss scheint klar zu sein... der betrag wurde nach feststellen des umstandes direkt wieder zurückvergütet. "lockvogelangebote" oder ähnliches gibt es keine, da daraus nur aufwand entsteht und gründe/nutzen für solche praktiken gibt es ebenfalls nicht.
0 of 1 visitors found this comment helpful.
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Delivery
Very poor (1.0)
Order processing
Very poor (1.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Poor (2.0)
Shop
Good (5.0)
4.0
PC-High
21.02.2023, from kiave***********
This shop was not recommended.
Indication was not fully and immidiately clear on the website that the item was in backorder.
The package was sent very late because it had to be ordered from abroad, which is fine, but it could have been sent at least with priority post instead of B post.
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Comment from PC-High on 24.02.2023
thanks for the input. unfortunately, the process mentioned in THREE places (viewable BEFORE the order) was not observed... your order was from 09.02.2023 and therefore the article was also ordered from the supplier on the next possible order date, 13.02.2023.

the availability was agreed with "shipping in approx. 3-4 working days" after the day we ordered from the supplier = the handover to the post office took place on 02/17/2023 and the throughput time could therefore be met. Yes, I really can't afford my own warehouse for the more than 150,000 items in the shop and I have to buy/order the items from the suppliers first - hence the corresponding process.

The fact that economy is shipped was mentioned in the shop and in the order confirmation - please read the information provided, if anything is unclear, please ASK.
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Delivery
Poor (2.0)
Order processing
Unsatisfactory (3.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Unsatisfactory (3.0)
Shop
Very good (6.0)
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