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Dealers
ReifenDirekt.ch
…

ReifenDirekt.ch
Delticom AG
ReifenDirekt.ch
Brühlstraße 11
D-30169 Hannover
Dealer from Germany - indicated prices incl. Swiss VAT and clearance
Tel.
061 500 01 61
E-mail:
info@delti.com
Homepage:
www.reifendirekt.ch
HR no. (abroad)
HRB 58026 Hannover (D)
VAT no.:
CHE-113.861.578 MWST
GTC:
www.reifendirekt.ch
Shipping costs:
1 tire: CHF 9.99
from 2 tires: free shipping
Payment types:
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Ratings
Detailed rating of ReifenDirekt.ch
Delivery
Very poor (1.3)
Order processing
Unsatisfactory (2.6)
Price structure
Unsatisfactory (3.4)
Product range
Satisfactory (3.7)
Service & support
Very poor (1.0)
Shop
Unsatisfactory (3.0)
Overall rating:
2.5
(81)
Rating trend:
2024

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Rate ReifenDirekt.ch
Shop rating
1.5
ReifenDirekt.ch
03.12.2024, from paul.*******************
This shop was not recommended.
Ich kann es einfach nicht verstehen woher die gute Rezensionen hier kommen. Habe am 16.11.24 vier Reifen bestellt und am 03.12.24 nur zwei bekommen. Wo die restlichen 2 verbleiben ist ungewiss, die Telefonnummern sind entweder nicht vergeben oder ist ein Roboter am Telefon. Kontaktformular ist zwar vorhanden aber ohne Funktion. Es ist ein hochgradig schlechter kein Service, Kunde ist total aufgeschmissen. Die Firma wirbt mit günstigen Preisen und schnellem Versand, da muss ich lachen, weder eins noch das andere trifft zu. Ich würde jedem empfählen einen grossen Bogen um die Firma zu machen. Die Bude ist unzuverlässig, unsicher und unseriös. Lasst euch nicht von günstigen Preisen und schnellen Versand blenden, alles LÜGE grossgeschrieben. Wenn ich meine 2 restlichen Reifen nicht bekomme, würde ich rechtlich gegen diese vorgehen.
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Delivery
Very poor (1.0)
Order processing
Very poor (1.0)
Price structure
Poor (2.0)
Product range
Poor (2.0)
Service & support
Very poor (1.0)
Shop
Poor (2.0)
1.8
ReifenDirekt.ch
22.11.2024, from k.oze****************
This shop was not recommended.
I will share my experience with this shop, which is very negative and I highly NOT recommend this place to buy tires.
I ordered tires about 3 weeks ago, tires were listed as in stock and ready to send on their website. After 2 weeks I started trying to contact the shop to find out when my tires would be delivered. My multiple questions asked using all 3 official channels were ignored. I used their webchat, WhatsApp, and email form. None of these received any answer or reaction.
Reifen shop customer service is a joke, unprofessional, and clearly not helpful. I still don't know when I will receive my tires, or if this even ever happen. It is winter, snow is on the streets, and because of the unprofessional service from Reifen,
I can't use my car safely. I am now unsure if this shop is real or just a scam. I suggest to avoid this place and don't waste your money.
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Delivery
Very poor (1.0)
Order processing
Very poor (1.0)
Price structure
Unsatisfactory (3.0)
Product range
Satisfactory (4.0)
Service & support
Very poor (1.0)
Shop
Very poor (1.0)
1.5
ReifenDirekt.ch
14.02.2024, from eka.p*************
This shop was not recommended.
Ende November Bestellt, Ende Dezember angeblich versandt. Es ist Mitte Februar....die Reifen sind nicht eingetroffen.. Kundenservice antwortet nicht :( bin sehr enttäuscht..mein Auto steht über 2 Monaten!!!!!
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Delivery
Very poor (1.0)
Order processing
Very poor (1.0)
Price structure
Unsatisfactory (3.0)
Product range
Poor (2.0)
Service & support
Very poor (1.0)
Shop
Very poor (1.0)
2.0
ReifenDirekt.ch
10.02.2024, from chris**********************
This shop was not recommended.
Am 04.01.2024 habe ich bei Reifendirekt.ch (Delticom AG) für CHF 1026.40 vier Winterreifen bestellt und bezahlt, die angeblich auf Lager waren. Die Reifen sollten an den Montagepartner Rex Automobile in Zürich geliefert werden.
Am 09.01.2024 wurde mir von Reifendirekt.ch mitgeteilt, dass sich die Auslieferung voraussichtlich um 3 Tage verzögern werde.
Am 12.01.2024 wurde mir durch Reifendirekt.ch mitgeteilt, dass die Reifen lieferbereit sind.
Am 31.01.2024 hat mir der Montagepartner Rex Automobile mitgeteilt, dass nur 2 statt 4 Winterreifen geliefert wurden.
Die Information habe ich am 01.02.2024 an Reifendirekt.ch weitergegeben (per Eingabemaske auf deren Website). Eine Telefonnummer von Reifendirekt gibt es weder für die Kunden noch die Montagepartner. Von Reifendirekt habe ich keine Rückmeldung erhalten.
Am 05.02.2024 habe ich eine Email an den Kundenservice von Reifendirekt geschrieben (kundenservice@delti.com) geschrieben. Auch diese Anfrage blieb bis heute (10.02.2024) unbeantwortet.
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Delivery
Very poor (1.0)
Order processing
Very poor (1.0)
Price structure
Satisfactory (4.0)
Product range
Satisfactory (4.0)
Service & support
Very poor (1.0)
Shop
Very poor (1.0)
1.7
ReifenDirekt.ch
25.08.2023, from tobia*****************
This shop was not recommended.
Reklamation dauert Monate. Erstattung wurde erst zugesagt, aber nicht überwiesen. Rücksendung der Reifen zum dritten Mal nicht erfolgt. Immer wieder andere Ausreden. Vorsicht!!! Kauf ist ein Glücksspiel…
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Delivery
Very poor (1.0)
Order processing
Poor (2.0)
Price structure
Poor (2.0)
Product range
Poor (2.0)
Service & support
Very poor (1.0)
Shop
Poor (2.0)
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