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Last update: 20.09.2024 13.35

Scheuss & Partner AG

Scheuss & Partner AG
Saatlenstrasse 13
8051 Zürich

Company identification number
CHE-107.447.466 HR/MWST
VAT no.:
CHE-107.447.466 MWST

Shipping costs:
free shipping

credit card: + 2.95%

Payment types:
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Authorized dealer for
Ratings
Detailed rating of Scheuss & Partner AG
Delivery
Good (4.8)
Order processing
Good (5.0)
Price structure
Good (5.0)
Product range
Good (5.2)
Service & support
Very good (5.6)
Shop
Good (5.2)
Overall rating:
5.1
(106)
Rating trend:
2023

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2.0
Scheuss & Partner AG
30.01.2023, from djama
This shop was not recommended.
Ordered on their site the HP LaserJet MFP M140we printer at 131.-
Order validated. Payment made.
The next day, I receive an email telling me that the order is cancelled, as they are out of stock at this price, but that I can have it at the normal price of 166.00
Clowns. Luckily I was able to get my money back quickly.
First and last order with them.
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Was this helpful? Yes | No

Comment from Scheuss & Partner AG on 31.01.2023
Thank you very much for your valuable review. We are sorry that we could not convince you with our service in the shop this time. We always strive to provide a very high level of customer service. Since we do not have our own warehouse and work through distributors, it was very unfortunate in your case, that the goods were no longer available at the special offer price after the order was completed. We are sorry for this. Please feel free to contact us by email or phone, we will be happy to advise and help find a suitable solution. We hope to be able to convince you another time and are at your disposal.
Best regards, your Scheuss & Partner Team
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Delivery
Very poor (1.0)
Order processing
Very poor (1.0)
Price structure
Very poor (1.0)
Product range
Unsatisfactory (3.0)
Service & support
Unsatisfactory (3.0)
Shop
Unsatisfactory (3.0)

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