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Last update: 11.11.2024 01.15
Dealers
Venova AG
…

Venova AG
Venova AG
Chasellas No.9
7537 Müstair
Tel.
081 850 37 59
E-mail:
info@venova.ch
Homepage:
www.venova.ch
Company identification number
CHE-113.186.713 HR/MWST
VAT no.:
CHE-113.186.713 MWST
GTC:
www.venova.ch
Shipping costs:
up to 30kg: CHF 10.00
up to 50kg: CHF 65.00
up to 70kg: CHF 80.00
up to 100kg: CHF 92.00
up to 130kg: CHF 109.00
up to 160kg: CHF 140.00
up to 200kg: CHF 160.00
from 200kg: CHF 370.00

bulky goods: + CHF 15.00

PayPal: + 2.90%
on account: + 2.25%
Payment types:
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Authorized dealer for
CANTON
DENON
FESTOOL
SONNENKÖNIG
WEGRILL
Ratings
Detailed rating of Venova AG
Delivery
Very good (5.6)
Order processing
Very good (5.8)
Price structure
Very good (5.7)
Product range
Very good (5.6)
Service & support
Very good (5.6)
Shop
Very good (5.6)
Overall rating:
5.7
(2'934)
Rating trend:
2023

December

January

February

March

April

May

June

July

August

September

October

November

Trend
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Rate Venova AG
Shop rating
5.8
Venova AG
22.10.2024, from lists**************
This shop was recommended.
Freundliche Mitarbeiter, haben sofort geholfen als ich ein Problem mit dem Shop hatte. Lieferung hat ohne Verzögerung stattgefunden.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Good (5.0)
6.0
Venova AG
16.10.2024, from browni
This shop was recommended.
Persönliche und zuvorkommende Kommunikation. Gute und günstige Produkte.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
3.0
Venova AG
27.09.2024, from kingpuco
This shop was not recommended.
Le produit commandé semblait être livrable. Il n'y avait pas de délai de livraison explicitement indiqué comme pouvant être long.
Premier contact de ma part après plus d'un mois. Réponse: le produit vous sera livré la semaine prochaine.
Deux semaines plus tard, je reprends contact et là on me propose un remboursement ils ne peuvent plus vendre les produits de cette marque.
Combien de temps aurais-je dû attendre si je n'avais pas pris contact?
Boutique à éviter, ressemble plus à du dropshipping
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Delivery
Very poor (1.0)
Order processing
Very poor (1.0)
Price structure
Good (5.0)
Product range
Satisfactory (4.0)
Service & support
Unsatisfactory (3.0)
Shop
Satisfactory (4.0)
6.0
Venova AG
11.09.2024, from Rainer Voegeli
This shop was recommended.
Prompte Lieferung, hervorragender Kundenservice
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
Venova AG
30.08.2024, from vybsu***************
This shop was recommended.
Hat alles super geklappt! Bin sehr zufrieden mit meiner Lupine Stirnbandlampe.
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Comment from Venova AG on 09.09.2024
Vielen Dank für das tolle Feedback! Beste Grüsse, Ihr Venova Team
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Shop
Very good (6.0)
6.0
Venova AG
16.07.2024, from famil*************************
This shop was recommended.
Ich bin absolut zufrieden, alles lief reibungslos ab. Die Lieferung war schnell und sorgfälltig verpackt.
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Comment from Venova AG on 19.07.2024
Vielen Dank für das tolle Feedback! Beste Grüsse, Ihr Venova Team
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Shop
Very good (6.0)
6.0
Venova AG
16.07.2024, from ninch***********
This shop was recommended.
Super speditver, freundlicher und lösungsorientierter Kundendienst
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Comment from Venova AG on 19.07.2024
Vielen lieben Dank für das positive Feedback! Es freut uns, dass Sie mit unserem Service zufrieden sind. Über einen erneuten Besuch würden wir uns freuen. Schöne Grüsse aus Müstair, Ihr Venova-Team
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
Venova AG
15.07.2024, from beat.*****************
This shop was recommended.
Besten Dank für die rasche Lieferung. Ware muss noch ausprobiert werden.
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Comment from Venova AG on 19.07.2024
Wir bedanken uns für Ihre Bewertung! Schöne Grüsse aus Müstair, Ihr Venova-Team
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Shop
Very good (6.0)
5.7
Venova AG
12.07.2024, from rigic************
This shop was recommended.
Vom bestellten Artikel waren statt 2 Stück nur noch eines vorhanden.
Vom Support wurde ich prompt informiert.
Die Lösung und das Entgegenkommen waren äusserst kundenfreundlich.
DANKE
Ich werde wieder bei Venova bestellen.
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Comment from Venova AG on 19.07.2024
Wir bedanken uns, dass Sie sich die Zeit genommen haben Ihre Meinung zu veröffentlichen! Über einen erneuten Besuch würden wir uns sehr freuen. Beste Grüsse, Ihr Venova-Team
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Good (5.0)
Service & support
Very good (6.0)
Shop
Good (5.0)
5.7
Venova AG
20.06.2024, from franz*******************
This shop was recommended.
Speditiv abgewickelt
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Comment from Venova AG on 19.07.2024
Wir bedanken uns für Ihre Bewertung. Schöne Grüsse aus Müstair. Ihr Venova Team
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Satisfactory (4.0)
6.0
Venova AG
04.06.2024, from andreas48
Sehr sympathischer Shop: Bester Preis bei Toppreise.ch, vorbildliche Kommunikation während der ganzen Auftragsabwicklung, schnelle Lieferung
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Comment from Venova AG on 19.07.2024
Merci für die Bewertung! Es freut uns, dass alles zu Ihrer Zufriedenheit war. Beste Grüsse, Ihr Venova-Team
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
5.7
Venova AG
07.05.2024, from roux@*************
This shop was recommended.
Persönliche Kundenbetreuung vom Feinsten. Da können sich andere eine Scheibe abschneiden.
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Comment from Venova AG on 10.05.2024
Herzlichen Dank für Ihre ausgezeichnete Bewertung. Es freut uns sehr, dass Sie zufrieden sind und wir von unserem Service und Leistungen überzeugen konnten. Danke und schöne Grüsse aus Müstair wünscht Ihr Venova- Team!
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Delivery
Good (5.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Good (5.0)
6.0
Venova AG
25.04.2024, from angel*****************
This shop was recommended.
Sehr freundliche Bedienung telefonisch immer erreichbar.
Promte Auftragsabwicklung !
???
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Comment from Venova AG on 10.05.2024
Vielen Dank für das tolle Feedback! Beste Grüsse, Ihr Venova Team
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
Venova AG
24.04.2024, from katri************
This shop was recommended.
Defekter Artikel wurde anstandslos und im freundlichen Kundenkontakt ausgetauscht - herzlichen Dank hierfür!
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Comment from Venova AG on 10.05.2024
Herzlichen Dank für Ihre Bewertung! Es freut uns, dass wir von uns überzeugen können. Schöne Grüsse aus Müstair, Ihr Venova-Team
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
Venova AG
16.04.2024, from beni.*******************
This shop was recommended.
Alles bestens funktioniert.
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Comment from Venova AG on 10.05.2024
Vielen Dank für das positive Feedback! Über einen erneuten Besuch würden wir uns sehr freuen. Ihr Venova-Team
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
Venova AG
09.04.2024, from Schruppi
This shop was recommended.
Ich habe eine Akku-Taschenlampe Coast XP9R bei Venova bestellt. Der Online-Shop ist sehr einfach und intuitiv zu bedienen, der Seitenaufbau erfolgt schnell, die Produkte sind sehr gut beschrieben und bebildert, der Preis ist sehr gut. Die Lieferung erfolgte sehr schnell und unkompliziert, zum Glück mit der Post und nicht mit einem Kurierdienst. Das Produkt ist super und hat meine Erwartungen übertroffen. Also jederzeit gerne wieder!
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Comment from Venova AG on 10.05.2024
Wir möchten uns für Ihre positive und ausgezeichnete Bewertung herzlich bedanken! Es freut uns, dass Sie dass Sie Venova AG weiterempfehlen. Wir senden Ihnen unsere besten Grüsse. Ihr Venova-Team
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
5.3
Venova AG
02.04.2024, from zwaa@**********
This shop was recommended.
perfekt super kundenservice
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Comment from Venova AG on 10.05.2024
Merci für die Bewertung! Es freut uns, dass alles zu Ihrer Zufriedenheit war. Beste Grüsse, Ihr Venova-Team
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Delivery
Very good (6.0)
Order processing
Good (5.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Very good (6.0)
Shop
Good (5.0)
4.0
Venova AG
29.03.2024, from ghoel***********
This shop was not recommended.
Preis OK, keine Email für Versand
Jeder gute Online Shop informiert per Email, wenn die Ware versendet wird. Venova hat das nicht nötig. Sehr ärgerlich, wenn man dann extra Zuhause sein muss, wenn die Ware kommt
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Comment from Venova AG on 10.05.2024
Vielen Dank für Ihre Bewertung.
Es tut uns leid zu hören, dass Sie mit unserem Service nicht zufrieden waren.
Wir werden Ihre Rückmeldung zur Kenntnis nehmen und sicherstellen, dass so ein Vorfall nicht wieder vorkommt.
Wir wünschen Ihnen einen schönen Tag. Ihr Venova Team
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Delivery
Poor (2.0)
Order processing
Good (5.0)
Price structure
Good (5.0)
Product range
Satisfactory (4.0)
Service & support
Satisfactory (4.0)
Shop
Satisfactory (4.0)
6.0
Venova AG
22.03.2024, from ishvaraprajna
This shop was recommended.
Das Gerät funktioniert einwandfrei.
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Comment from Venova AG on 26.03.2024
Vielen Dank für die Bewertung! Es freut uns, dass alles reibungslos geklappt hat. Schöne Grüsse, Ihr Venova-Team
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Shop
Very good (6.0)
5.6
Venova AG
19.03.2024, from thomi*********************
This shop was recommended.
Schnelle und komplette Lieferung. Vielen Dank!
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Comment from Venova AG on 26.03.2024
Vielen Dank für das tolle Feedback! Beste Grüsse, Ihr Venova Team
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Shop
Very good (6.0)
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