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Dealers
Venova AG
…

Venova AG
Venova AG
Chasellas No.9
7537 Müstair
Tel.
081 850 37 59
E-mail:
info@venova.ch
Homepage:
www.venova.ch
Company identification number
CHE-113.186.713 HR/MWST
VAT no.:
CHE-113.186.713 MWST
GTC:
www.venova.ch
Shipping costs:
up to 30kg: CHF 10.00
up to 50kg: CHF 65.00
up to 70kg: CHF 80.00
up to 100kg: CHF 92.00
up to 130kg: CHF 109.00
up to 160kg: CHF 140.00
up to 200kg: CHF 160.00
from 200kg: CHF 370.00

bulky goods: + CHF 15.00

PayPal: + 2.90%
on account: + 2.25%
Payment types:
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Authorized dealer for
CANTON
DENON
FESTOOL
SONNENKÖNIG
WEGRILL
Ratings
Detailed rating of Venova AG
Delivery
Very good (5.7)
Order processing
Very good (5.8)
Price structure
Very good (5.8)
Product range
Very good (5.6)
Service & support
Very good (5.7)
Shop
Very good (5.6)
Overall rating:
5.7
(2'952)
Rating trend:
2024

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Rate Venova AG
Shop rating
2.0
Venova AG
10.12.2023, from mauco****************
This shop was not recommended.
Pur di vendere questi signori ricorrono a tecniche illegali e truffaldine!!! Al momento di acquistare un oggetto affermano sul loro sito web, che il prodotto è spedito in 2-5 giorni, ma sono solo menzogne. Sono 3 settimane che attendo e questa gente non sa neanche dirmi quando arriverà il mio prodotto. Servizio scandaloso!!!! State alla larga e comprate altrove. Questa ditta dovrebbe chiudere!
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Comment from Venova AG on 11.01.2024
Grazie per il suo commento.
Ci dispiace molto sapere che ci sono stati dei ritardi. Purtroppo dipendiamo dai nostri fornitori per gli articoli che non sono disponibili in magazzino. A causa della situazione attuale, non si possono escludere ritardi. Ci rendiamo conto che questo è molto fastidioso e stiamo facendo del nostro meglio per migliorare la situazione in futuro. L'articolo ordinato dovrebbe essere già arrivato.
Ci scusiamo per l'inconveniente. Il vostro team Venova
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Delivery
Very poor (1.0)
Order processing
Very poor (1.0)
Price structure
Unsatisfactory (3.0)
Product range
Unsatisfactory (3.0)
Service & support
Very poor (1.0)
Shop
Unsatisfactory (3.0)
1.7
Venova AG
19.09.2023, from quinou
This shop was not recommended.
Habe am 11. April 2023 bestellt und bis 19.09.2023 nichts erhalten.
Venova entschuldigt sich, aber das hilft mir nichts.
Bin sehr endtäuscht!
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Comment from Venova AG on 26.09.2023
Guten Tag. Wir bedauern sehr die Umstände und möchten uns für die Missverständnisse bei der Lieferung entschuldigen. Wie wir Ihnen bereits im April mitgeteilt haben, befindet sich der gewünschte Artikel in der Nachproduktion und kann daher in absehbarer Zeit nicht geliefert werden.
Natürlich bieten wir unseren Kunden jederzeit die Möglichkeit an die Bestellung abzuändern oder die Bestellung kostenlos zu stornieren, sollte die Wartezeit zu lange dauern.
Ihr Venova-Team
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Delivery
Very poor (1.0)
Order processing
Poor (2.0)
Price structure
Unsatisfactory (3.0)
Product range
Very poor (1.0)
Service & support
Poor (2.0)
Shop
Very poor (1.0)
2.2
Venova AG
27.06.2023, from r_deg*************
This shop was not recommended.
Siemens KG39NAICT - iQ500 Kühlschrank bestellt am 26.4.2023 und nach mehrfachem vertrösten von fortwehrend 2-3 Wochen und leider leider keine Lieferung in Sicht.

Zahlung im Voraus und hoffentlich komplette Rückvergütung!

Nie wieder bei Venova etwas bestellen
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Comment from Venova AG on 05.07.2023
Besten Dank für Ihre Bewertung.
Es tut uns sehr Leid zu hören, dass es zu Verzögerungen gekommen ist. Bei nicht lagernden Artikeln sind wir leider auf unsere Lieferanten angewiesen. Aufgrund der aktuellen Situation sind Verzögerungen leider nicht ausschliessbar. Unsere Lieferangaben im Shop werden aus diesem Grund jeweils ohne Gewähr angegeben. Wir verstehen, dass dies sehr ärgerlich ist und geben stets unser Bestes, um die Situation in Zukunft besser zu bewältigen. Natürlich bieten wir unseren Kunden jederzeit die Möglichkeit an die Bestellung abzuändern oder die Bestellung kostenlos zu stornieren, sollte die Wartezeit zu lange dauern.
Für die Umstände bitten wir um Entschuldigung. Ihr Venova-Team
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Delivery
Very poor (1.0)
Order processing
Very poor (1.0)
Price structure
Satisfactory (4.0)
Product range
Poor (2.0)
Service & support
Very poor (1.0)
Shop
Satisfactory (4.0)
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