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Last update: 04.12.2024 19.45
Dealers
baby-walz
…

baby-walz
Versandhaus Walz GmbH
Vadianstraße 59
9001 St. Gallen
Tel.
071 744 05 55
E-mail:
Contact form
Homepage:
www.baby-walz.ch
Company identification number
CHE-114.058.437 HR/MWST
VAT no.:
CHE-114.058.437 MWST
GTC:
www.baby-walz.ch
Shipping costs:
CHF 2.95 flat
Payment types:
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Ratings
Detailed rating of baby-walz
Delivery
Unsatisfactory (2.9)
Order processing
Unsatisfactory (2.6)
Price structure
Unsatisfactory (3.1)
Product range
Unsatisfactory (3.3)
Service & support
Poor (2.1)
Shop
Unsatisfactory (3.3)
Overall rating:
2.9
(37)
Rating trend:
2023

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Rate baby-walz
Shop rating
3.0
baby-walz
22.06.2023, from olivi***************************
This shop was not recommended.
Wir haben ein teures Tripp-Trapp-Set bestellt. Eine Schraube wurde defekt geliefert, was ich auch gemeldet habe. Über zwei Monate später haben wir hierfür noch immer keine Lösung erhalten. Der Kundendienst ist einer der schlechtesten, den ich seit langem erlebt habe. Ich werde in Zukunft nicht mehr bei Baby Walz bestellen.
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Delivery
Satisfactory (4.0)
Order processing
Very poor (1.0)
Price structure
Satisfactory (4.0)
Product range
Satisfactory (4.0)
Service & support
Very poor (1.0)
Shop
Satisfactory (4.0)
3.2
baby-walz
16.01.2023, from k.kob**************
This shop was not recommended.
Einmal kam eine Lieferung 4 Wochen verspätet. In der Sendungsnachverfolgung war "zustellt" angegeben und das Paket kam erst 4 Wochen später (die Mahnung für die Rechnung hingegen noch vor der Lieferung).
Ein andermal kam schlicht der falsche Artikel. Ein Anruf mit dem Wunsch, dass umgehend der richtige Artikel versandt werde, wurde ziemlich unfreundlich und in sehr schlechtem Deutsch abgeblockt und auf Wunsch, an die vorgesetzte Stelle weitergeleitet zu werden, wurde seitens der Kundendienstmitarbeiterin einfach aufgehängt.
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Delivery
Very poor (1.0)
Order processing
Good (5.0)
Price structure
Satisfactory (4.0)
Product range
Satisfactory (4.0)
Service & support
Very poor (1.0)
Shop
Satisfactory (4.0)
3.3
baby-walz
29.12.2022, from mbbol*************
This shop was not recommended.
Wir haben einen Kinderautositz Mica Pro ohne Bedienungsanleitung erhalten. Trotz zweimaliger Emailanfrage haben wir keine Anleitung erhalten, nur einen Hinweis auf einen Link. Für und ist die Lieferung nicht vollständig.
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Delivery
Poor (2.0)
Order processing
Good (5.0)
Price structure
Satisfactory (4.0)
Product range
Satisfactory (4.0)
Service & support
Very poor (1.0)
Shop
Satisfactory (4.0)
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