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Last update: 30.01.2025 18.15
Dealers
lampenwelt.ch
…

lampenwelt.ch
Lampenwelt GmbH
Seelbüde 13
D-36110 Schlitz
Dealer from Germany - indicated prices incl. Swiss VAT and clearance
Tel.
031 528 08 61
E-mail:
bestellung@lampenwelt.ch
Homepage:
www.lampenwelt.ch
HR no. (abroad)
HRB 8407 Giessen (D)
VAT no.:
CHE-178.048.559 MWST
GTC:
www.lampenwelt.ch
Shipping costs:
* Important:
The shown shipping price includes 2% prepayment discount!

up to CHF 20.00 order value: CHF 14.90
up to CHF 200.00 order value: CHF 9.99
from CHF 200.00 order value: free shipping
Payment types:
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Ratings
Overall rating:
9/10
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Shop rating
2.2
lampenwelt.ch
03.05.2024, from qwertzuiop1234567
This shop was not recommended.
Expérience décevante : Surévalué, Mauvaise Qualité et Service Client Abominable
La qualité du produit que j'avais commandé ne justifie pas son prix élevé. De plus, le produit est arrivé ébréché, ce qui indique des pratiques de stockage ou d'inspection médiocres, voire inexistantes.
Service Client Terrible: Après avoir proposé une remise et promis de me recontacter, l'entreprise est restée silencieuse pendant huit jours. J'ai dû reprendre contact, et là on m'a demandé de retourner le produit, sans aucune compensation pour les problèmes d'emballage (j'ai dû jeter le carton car il était également endommagé lors de la livraison).
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Comment from lampenwelt.ch on 13.05.2024
Bonjour,

Je ne peux que m'excuser pour les désagréments causés.

Comme je l'ai déjà mentionné, une remise vous a été proposée par un collègue qui ne savait malheureusement pas que nous ne pouvions pas proposer de réduction pour ce genre de cas.

Je viens de discuter à nouveau de votre cas en interne avec ma supérieure.

Il serait possible, si vous deviez acheter un carton, que vous preniez contact avec le service d'expédition pour connaître les frais.

Vous pouvez également vous rendre dans un supermarché ou un magasin de bricolage près de chez vous pour trouver des cartons gratuits plus grands.

Merci beaucoup pour votre compréhension !

Meilleures salutations

Michele
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Delivery
Poor (2.0)
Order processing
Poor (2.0)
Price structure
Unsatisfactory (3.0)
Product range
Unsatisfactory (3.0)
Service & support
Very poor (1.0)
Shop
Poor (2.0)
2.2
lampenwelt.ch
08.03.2023, from lorol****************
This shop was not recommended.
Versand bleibt nach 2 monaten noch immer aus, bei einer versprochenen lieferfrist von 2 wochen.
Auf stornierungsanfrage und stsatusbericht wird nicht eingegeangen.
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Delivery
Very poor (1.0)
Order processing
Very poor (1.0)
Price structure
Poor (2.0)
Product range
Satisfactory (4.0)
Service & support
Very poor (1.0)
Shop
Satisfactory (4.0)
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