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Last update: 29.01.2025 20.37
Dealers
lenovo.com
…

lenovo.com
Lenovo (Schweiz) GmbH
Baslerstrasse 60
8048 Zürich
Tel.
043 50 807 40
E-mail:
Info_ch@lenovo.com
Homepage:
www.lenovo.com/ch
Company identification number
CHE-112.229.975 HR/MWST
VAT no.:
CHE-112.229.975 MWST
GTC:
www.lenovo.com/ch
Shipping costs:
product-dependent shipping costs, see shop
Payment types:
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Authorized dealer for
LENOVO
Ratings
Detailed rating of lenovo.com
Delivery
Satisfactory (4.4)
Order processing
Satisfactory (4.1)
Price structure
Good (5.0)
Product range
Satisfactory (4.1)
Service & support
Very poor (1.1)
Shop
Unsatisfactory (3.0)
Overall rating:
3.6
(18)
Rating trend:
2024

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Rate lenovo.com
Shop rating
5.4
lenovo.com
28.01.2024, from qwertz123
This shop was recommended.
Fazit: empfehlenswert

Habe bislang zweimal dort bestellt.

Die Preise waren erheblich tiefer als bei anderen Online-Shops. Im Vergleich zu vielen anderen Online-Shops von Herstellern/Marken bietet Lenovo ihre eigenen Produkte dank Rabatten massiv unter dem offiziellen Verkaufspreis und vielfach unter dem durchschnittlichen Marktpreis an.

Das Sortiment umfasst die meisten Produkte der Marke.

Die Struktur des Shops ist etwas kompliziert und es gab Probleme mit der korrekten Anzeige von Text und Elementen, weil nicht richtig skaliert wurde.

Ansonsten verlief die Benutzerführung vom Warenkorb bis zur bestätigten Kreditkarten-Zahlung sehr gut.

Die Bestellung wurde in zwei Teillieferungen aufgeteilt, wobei der erste Teil innerhalb der angezeigten Lieferfrist von 1-2 Tagen ankam und der zweite Teil sogar früher als erwartet via UPS versendet wurde. Der Tag der Auslieferung wurde von UPS mehrmals per Email angekündigt.

Da alles einwandfrei ablief, habe ich den Kundenservice nicht beansprucht.
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Was this helpful? Yes | No

Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Good (5.0)
Service & support
Shop
Satisfactory (4.0)
4.7
lenovo.com
12.06.2023, from benediktus
Support zu Fragen für bestehende Bestellungen ist ungenügend. Keine Antwort bei Chat- und Mailanfragen. Sehr lange Wartezeiten bis man mit einem Mitarbeiter verbunden wird.
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Was this helpful? Yes | No

Delivery
Good (5.0)
Order processing
Good (5.0)
Price structure
Very good (6.0)
Product range
Good (5.0)
Service & support
Unsatisfactory (3.0)
Shop
Satisfactory (4.0)
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This Internet page displays only price comparisons among different offers. There is no direct purchasing option or support. All information is provided without guarantee. All prices shown include VAT, an advanced recycling fee and the SUISA Swiss performing rights society deduction plus all shipping costs. Brand names, product descriptions, product images and trademarks used here are the property of the companies concerned.

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