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Dealers
nettoshop.ch
…

nettoshop.ch
nettoshop.ch
Industriestrasse 16c
8604 Volketswil
Tel.
0848 822 434
E-mail:
info@nettoshop.ch
Homepage:
www.nettoshop.ch
Company identification number
CHE-259.536.540 HR
VAT no.:
CHE-116.311.185 MWST
GTC:
www.nettoshop.ch
Shipping costs:
free shipping
Payment types:
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Ratings
Detailed rating of nettoshop.ch
Delivery
Good (5.4)
Order processing
Very good (5.6)
Price structure
Good (5.5)
Product range
Very good (5.6)
Service & support
Good (5.3)
Shop
Good (5.5)
Overall rating:
5.5
(29'729)
Rating trend:
2024

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Rate nettoshop.ch
Shop rating
5.2
nettoshop.ch
19.07.2023, from retus**********************
This shop was recommended.
War ein gutes erlebnis. Unkopliziert und schnell.
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Delivery
Good (5.0)
Order processing
Good (5.0)
Price structure
Very good (6.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Good (5.0)
5.0
nettoshop.ch
18.07.2023, from thoma**********************
This shop was recommended.
Bin zufrieden.
Bestellung auf Rechnung harzt ein bisschen
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Comment from nettoshop.ch on 18.07.2023
Guten Tag

Vielen Dank für Ihre Bewertung. Falls Sie Probleme bei der Bezahlung auf Rechnung haben, dürfen Sie sich gerne bei unserem Kundendienst (058 455 91 01) melden. Falls Sie nur Feedback geben möchten, dürfen Sie sich auch jederzeit an review@nettoshop.ch wenden.

Vielen Dank und freundliche Grüsse
Ihr nettoshop.ch-Team
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Delivery
Very good (6.0)
Order processing
Good (5.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Shop
Satisfactory (4.0)
5.2
nettoshop.ch
15.07.2023, from max.h****************
This shop was recommended.
so weit, so gut!
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Delivery
Very good (6.0)
Order processing
Good (5.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Good (5.0)
5.3
nettoshop.ch
11.07.2023, from dstoll
Günstiger Preis, prompte Lieferung (innert 48h)
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Delivery
Very good (6.0)
Order processing
Good (5.0)
Price structure
Very good (6.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Good (5.0)
5.0
nettoshop.ch
30.06.2023, from mulle*******************
This shop was recommended.
ok
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Delivery
Good (5.0)
Order processing
Good (5.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Good (5.0)
5.3
nettoshop.ch
29.06.2023, from othma********************
sehr schnelle Lieferung
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Good (5.0)
5.0
nettoshop.ch
08.06.2023, from Niphaganjamon
This shop was recommended.
Alles Tip - Top
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Delivery
Good (5.0)
Order processing
Good (5.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Good (5.0)
5.0
nettoshop.ch
25.05.2023, from bfrit***********
This shop was recommended.
sehr gut
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Delivery
Good (5.0)
Order processing
Good (5.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Good (5.0)
5.0
nettoshop.ch
19.05.2023, from bimum***************
This shop was recommended.
war gut
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Delivery
Good (5.0)
Order processing
Good (5.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Good (5.0)
4.5
nettoshop.ch
09.05.2023, from schne******************
Keine Angaben zum Liefertermin ! 2 Mal bei Kundendienst nachgefragt!!
Lieferung wurde ohne Terminankündigung Vor den Eingang gestellt. Logistik ist eine Katastrophe.
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Comment from nettoshop.ch on 11.05.2023
Sehr geehrter Kunde
Besten Dank für Ihre Bewertung. Wir bedauern, dass die Zustellung nicht vorangekündigt wurde - dies entspricht nicht unserem Standard. Wir leiten den Fall weiter, um uns zu verbessern. Wir bitten um Entschuldigung. Ihr nettoshop.ch-Team
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Delivery
Poor (2.0)
Order processing
Good (5.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Poor (2.0)
Shop
Very good (6.0)
5.3
nettoshop.ch
04.05.2023, from monta************
This shop was recommended.
Alles gut abgelaufen. Besten Dank.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Good (5.0)
5.0
nettoshop.ch
02.05.2023, from pasca**********************
Bonne expérience générale, malheureusement gâchée par une livraison très difficile. Plus de 2 semaines après avoir passé ma commande, j'ai contacté le service clientèle en m'inquiétant de n'avoir pas de retour. J'ai été appelé le jours suivant à 08:00 pour une livraisons à 08:30...J'avais pris la livraison avec installation, reprise de l'ancien appareil et mise en service. Finalement, lorsque l'installateur est venu, j'ai du demander de l'aide à 2 autres personnes pour que l'installateur puisse effectuer sa livraison, car il était seul pour une machine de 100 kg. Impossible pour lui tout seul de déplacer la machine à son emplacement.
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Comment from nettoshop.ch on 08.05.2023
Cher client


Nous vous remercions pour votre évaluation. Nous vous présentons nos plus sincères excuses pour les désagréments causés par votre livraison. Cela ne devrait pas se passer ainsi.

Notre service clientèle vous a déjà contacté et nous espérons que la solution proposée vous conviendra.


Nous vous prions de bien vouloir nous excuser.
Votre équipe nettoshop.ch
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Delivery
Very poor (1.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Good (5.0)
Shop
Very good (6.0)
5.2
nettoshop.ch
30.04.2023, from pamoe**************
This shop was recommended.
Toujours contente du service
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Delivery
Good (5.0)
Order processing
Good (5.0)
Price structure
Satisfactory (4.0)
Product range
Very good (6.0)
Service & support
Good (5.0)
Shop
Very good (6.0)
5.0
nettoshop.ch
21.04.2023, from amore*********************
This shop was recommended.
sehr zufrieden
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Delivery
Good (5.0)
Order processing
Good (5.0)
Price structure
Good (5.0)
Product range
Very good (6.0)
Service & support
Satisfactory (4.0)
Shop
Good (5.0)
5.2
nettoshop.ch
19.04.2023, from claud*****************************
This shop was recommended.
Dass trotz Stornierung eine Rechnung verschickt wurde, verwirrt und hat mich ein zweites Mal anrufen lassen. Zweite Bestellung dann einwandfrei und super schnell geliefert.
Suchfunktion auf der Shop-Seite ist nicht state-of-the-art.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Satisfactory (4.0)
5.3
nettoshop.ch
26.03.2023, from kersc**************
This shop was recommended.
Der 1. Montage-Termin fiel aus Problem mit Termin-Vorort aus (Schlüsselübergabe).
Der 2. Termin mit Montage war perfekt.
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Delivery
Unsatisfactory (3.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
5.0
nettoshop.ch
25.03.2023, from maagg*************
This shop was recommended.
Tadellose und prompte Lieferung!
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Delivery
Good (5.0)
Order processing
Good (5.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Good (5.0)
5.0
nettoshop.ch
20.03.2023, from frey_*****************
This shop was recommended.
Alles Ok
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Delivery
Good (5.0)
Order processing
Good (5.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Good (5.0)
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