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Last update: 10.11.2024 22.51
Dealers
nettoshop.ch
…

nettoshop.ch
nettoshop.ch
Industriestrasse 16c
8604 Volketswil
Tel.
0848 822 434
E-mail:
info@nettoshop.ch
Homepage:
www.nettoshop.ch
Company identification number
CHE-259.536.540 HR
VAT no.:
CHE-116.311.185 MWST
GTC:
www.nettoshop.ch
Shipping costs:
free shipping
Payment types:
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Ratings
Detailed rating of nettoshop.ch
Delivery
Good (5.4)
Order processing
Very good (5.7)
Price structure
Good (5.5)
Product range
Very good (5.6)
Service & support
Good (5.4)
Shop
Good (5.5)
Overall rating:
5.5
(29'591)
Rating trend:
2023

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Trend
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Rate nettoshop.ch
Shop rating
1.0
nettoshop.ch
07.09.2024, from HDshaggy
This shop was not recommended.
Schlechtester Shop der Welt. Keine Bestellbestätigung erhalten, keine Zahlungsinformationen erhalten, Anfragen an Kundendienst bleiben unbeantwortet und zur Krönung gibt es noch eine Zahlungserinnerung? Hände weg von diesem Shop. Ich kann im Kundenportal nicht mal meine Bestellung stornieren. Schlechter geht es nicht.
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Delivery
Very poor (1.0)
Order processing
Very poor (1.0)
Price structure
Very poor (1.0)
Product range
Very poor (1.0)
Service & support
Very poor (1.0)
Shop
Very poor (1.0)
1.0
nettoshop.ch
09.04.2024, from cal_s***************
This shop was not recommended.
Wrong product sent and they refuse to take it back.

USE AMAZON not Netto
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Comment from nettoshop.ch on 18.04.2024
Dear customer

Thank you for your review. We regret that you were not satisfied. Unfortunately, batteries are excluded from the right of return. Unfortunately, we were unable to make an exception for you as the packaging had already been opened.

We ask for your understanding.
Your nettoshop.ch team
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Delivery
Very poor (1.0)
Order processing
Very poor (1.0)
Price structure
Very poor (1.0)
Product range
Very poor (1.0)
Service & support
Very poor (1.0)
Shop
Very poor (1.0)
1.0
nettoshop.ch
19.02.2024, from vulln*********************
This shop was not recommended.
Ich habe eine Kaffeemaschine bei Nettoshop.ch bestellt und mehrmals nachgefragt wann Sie ankommt da keine Meldung kam. Nach über 10 Tagen kam dann die Nachricht das das Produkt nicht mehr lieferbar ist (obwohl bei der Konkurrenz das noch vorhanden war mit einem teureren Preis). Ich wurde mit einer schlechteren Alternative vertröstet. Diese wollte ich nicht. Auf meine Antwort, ob Sie mir es bei der Konkurrenz das Produkt bestellen können, ist der Berater gar nicht eingegangen. Stattdessen hat er einfach von seiner Seite eine Stornierung vorgenommen. Das ist ein sehr rechtlich fragliches Verhalten. Ich habe mir schon gedacht wieso dieser Onlineshop so komisch ist, da habe ich die Antwort erhalten.
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Comment from nettoshop.ch on 23.02.2024
Sehr geehrter Kunde

Vielen Dank für Ihre Bewertung. Wir bedauern, dass Ihr Artikel ausverkauft war. Unser Kundendienst hat Sie diesbezüglich informiert und einen Alternativ-Artikel für Sie vorgeschlagen. Wir bedauern, dass dieser Vorschlag nicht passend war.

Bei weiteren Fragen sind wir gerne für Sie da.
Freundliche Grüsse
Ihr nettoshop.ch-Team
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Delivery
Very poor (1.0)
Order processing
Very poor (1.0)
Price structure
Very poor (1.0)
Product range
Very poor (1.0)
Service & support
Very poor (1.0)
Shop
Very poor (1.0)
1.0
nettoshop.ch
18.02.2024, from jpmor************
This shop was not recommended.
Ne commandez rien sur nettoshop, sinon vous serez envahi de publicités malgré les multiples désinscriptions aux newsletter.
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Comment from nettoshop.ch on 23.02.2024
Changed on 23.02.2024
Bonne journée

Nous vous remercions pour votre évaluation. Veuillez nous écrire à review@nettoshop.ch. Nous vérifierons alors pourquoi la désinscription n'a pas fonctionné.

Nous vous prions de nous excuser.

Votre équipe nettoshop.ch
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Delivery
Very poor (1.0)
Order processing
Very poor (1.0)
Price structure
Very poor (1.0)
Product range
Very poor (1.0)
Service & support
Very poor (1.0)
Shop
Very poor (1.0)
1.0
nettoshop.ch
08.02.2024, from brock******************
This shop was not recommended.
Ich habe einen Ofen bestellt und musste ihn ungeöffnet zurückschicken. Sie haben mir CHF 150.- berechnet. Das ist ein übertriebener Betrag.
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Comment from nettoshop.ch on 21.02.2024
Sehr geehrter Kunde
Besten Dank für Ihre Bewertung. Mit dem Betrag müssen wir die administrativen und logistischen Aufwände decken. Wir bitten um Verständnis. Ihr nettoshop.ch-Team
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Delivery
Very poor (1.0)
Order processing
Very poor (1.0)
Price structure
Very poor (1.0)
Product range
Very poor (1.0)
Service & support
Very poor (1.0)
Shop
Very poor (1.0)
1.0
nettoshop.ch
02.05.2023, from hujin*******************
This shop was not recommended.
ils vous facturent au moins 100 CHF lorsque vous annulez la commande même s'ils ne commencent pas à livrer
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Comment from nettoshop.ch on 08.05.2023
Cher client


Nous vous remercions pour votre évaluation. Nous comprenons votre mécontentement. Une annulation est généralement sans frais chez nettoshop.ch si l'article n'a pas encore été livré. Cependant, dans votre cas, l'appareil avait déjà quitté notre entrepôt et était déjà chez le transporteur, c'est pourquoi nous vous avons refacturé les 100 CHF de l'annulation.


Si vous avez d'autres questions, notre équipe (058 455 91 02) se tient à votre disposition.


Salutations amicales
Votre équipe nettoshop.ch
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Delivery
Very poor (1.0)
Order processing
Very poor (1.0)
Price structure
Very poor (1.0)
Product range
Very poor (1.0)
Service & support
Very poor (1.0)
Shop
Very poor (1.0)
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