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Last update: 31.01.2025 01.48
Dealers
Galaxus
…

Galaxus
Digitec Galaxus AG
Pfingstweidstrasse 60
8005 Zürich
Tel.
044 575 98 00
E-mail:
galaxus@digitecgalaxus.ch
Homepage:
www.galaxus.com
Company identification number
CHE-109.049.266 HR/MWST
VAT no.:
CHE-109.049.266 MWST
GTC:
www.galaxus.com
Shipping costs:
free shipping

product-dependent minimum quantity surcharge: CHF 9.00
Payment types:
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Ratings
Detailed rating of Galaxus
Delivery
Good (5.4)
Order processing
Very good (5.7)
Price structure
Good (5.3)
Product range
Very good (5.7)
Service & support
Good (5.3)
Shop
Very good (5.6)
Overall rating:
5.5
(1'639)
Rating trend:
2024

February

March

April

May

June

July

August

September

October

November

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Trend
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Rate Galaxus
Shop rating
4.8
Galaxus
26.01.2025, from gumaru
This shop was recommended.
+ Das Produkt ist i.O. und leicht montierbar
- Die Versandkosten sind definitiv zu hoch.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Unsatisfactory (3.0)
Product range
Satisfactory (4.0)
Service & support
Good (5.0)
Shop
Good (5.0)
6.0
Galaxus
26.01.2025, from mugi5*******
This shop was recommended.
Ich bestelle 90% meiner Produkte Galaxus
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
Galaxus
24.01.2025, from es_hu*****************
This shop was recommended.
Perfekter Schuh, top Lieferung - I love it ?
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
5.8
Galaxus
23.01.2025, from u.r.s**************
This shop was recommended.
Alles bestens
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
5.8
Galaxus
22.01.2025, from chris*****************
This shop was recommended.
Klasse Service, schnelle Lieferung und faire Preise
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Delivery
Good (5.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
Galaxus
21.01.2025, from vieil***************
This shop was recommended.
Excellent magasin. Je recommande vivement. J'y retournerai. Merci.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
5.5
Galaxus
16.01.2025, from f.fun*************
This shop was recommended.
Commandé hier reçu aujourd'hui .... mais que demande le peuple.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Satisfactory (4.0)
Product range
Very good (6.0)
Service & support
Good (5.0)
Shop
Very good (6.0)
2.7
Galaxus
14.01.2025, from javie******************
This shop was not recommended.
Ich habe einmal ein Bildschirm im Garantie geschickt und ich musste 150 CHF um den Kaputte Bildschirm ohne reparatur wieder zu bekommen. Ich warte seit sechs Wochen auch für ein Maus auch im Garantie und boch nichts.
Nicht Empfehlenswert
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Comment from Galaxus on 16.01.2025
Vielen Dank für Ihr Feedback.

Es tut uns leid zu hören, dass Sie mit Ihrem Garantieerlebnis unzufrieden sind. Wie wir sehen konnten, war unser Kundendienst betreffend beiden Fällen bereits mit Ihnen in Kontakt und hat Sie über die weiteren Schritte und den aktuellen Stand informiert.

Wir möchten sicherstellen, dass Sie mit unserem Service zufrieden sind und werden so schnell wie möglich versuchen, Ihre Situation zufriedenstellend zu lösen.
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Delivery
Unsatisfactory (3.0)
Order processing
Poor (2.0)
Price structure
Unsatisfactory (3.0)
Product range
Satisfactory (4.0)
Service & support
Very poor (1.0)
Shop
Unsatisfactory (3.0)
6.0
Galaxus
14.01.2025, from alber**********
This shop was recommended.
Megaschnell geliefert: abends um 21 h bestellt, am anderen Morgen um 10 h geliefert.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
5.6
Galaxus
11.01.2025, from walte*********
This shop was recommended.
Service und Support bisher nicht benutzt
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Shop
Very good (6.0)
6.0
Galaxus
08.01.2025, from ravage
Alles geklappt, rasche Lieferung.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
Galaxus
08.01.2025, from ybuer************
This shop was recommended.
1a zufrieden, sehr schnelle Lieferung.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
Galaxus
08.01.2025, from giuli***********************
This shop was recommended.
Durchwegs zufrieden. Habe schon oft bei Galaxus bestellt und immer sehr gute Erfahrungen gemacht, auch bei Rückgaben oder Garantiefällen.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
5.7
Galaxus
08.01.2025, from reist*****************
This shop was recommended.
Top Makita Qualität. So macht Hobeln spass.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Satisfactory (4.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
Galaxus
07.01.2025, from dimit*******************
This shop was recommended.
Galaxus ist einer der top Onlineshops in der Schweiz würde ich jeden weiterempfehlen!
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
Galaxus
07.01.2025, from fgallaz
This shop was recommended.
Jamais de soucis. Livraison ultra rapide. Annulation de commande également super simple. RAS
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Shop
Very good (6.0)
5.5
Galaxus
05.01.2025, from alexa**************************
This shop was recommended.
Parfait, livraison rapide, comme d'habitude
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Very good (6.0)
Shop
Good (5.0)
5.7
Galaxus
04.01.2025, from peter*****************
This shop was recommended.
Plötzlich steigende Preise und teilweise Händleraktionen nicht berücksichtigt
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Satisfactory (4.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
Galaxus
03.01.2025, from Eggspühler
This shop was recommended.
Am Do bestellt, am Fr im Briefkasten.
Schneller ist unmöglich! Super Service, danke!
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
Galaxus
03.01.2025, from socube
This shop was recommended.
Excellent service. Très fiable! Je recommande les yeux fermés. Produit commandé pendant les fêtes de fin d’année et malgré les fériés, produit livré hyper rapidement.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
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