scroll to top
Last update: 24.11.2024 05.45
Report error
press/
in All
in All
Settings
Report error
Last update: 24.11.2024 05.45
Dealers
Galaxus
…

Galaxus
Digitec Galaxus AG
Pfingstweidstrasse 60
8005 Zürich
Tel.
044 575 98 00
E-mail:
galaxus@digitecgalaxus.ch
Homepage:
www.galaxus.com
Company identification number
CHE-109.049.266 HR/MWST
VAT no.:
CHE-109.049.266 MWST
GTC:
www.galaxus.com
Shipping costs:
free shipping

product-dependent minimum quantity surcharge: CHF 9.00
Payment types:
activate map*
*When the map is activated, data is transmitted to Google.
Ratings
Detailed rating of Galaxus
Delivery
Good (5.2)
Order processing
Very good (5.6)
Price structure
Good (5.3)
Product range
Very good (5.6)
Service & support
Good (5.2)
Shop
Very good (5.6)
Overall rating:
5.4
(1'572)
Rating trend:
2023

December

January

February

March

April

May

June

July

August

September

October

November

Trend
Newest date first
  • Newest date first
  • Oldest date first
  • Most helpful first
  • Highest rating first
  • Lowest rating first
Rate Galaxus
Shop rating
5.3
Galaxus
05.11.2024, from mhare************
This shop was recommended.
hat etwas länger gedauert aber alles top. Merci.
Report shop rating
Report contents

Was this helpful? Yes | No

Delivery
Good (5.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Good (5.0)
4.8
Galaxus
22.10.2024, from Kamra*******************
The Packaging! Awful Packaging.

You just put the small box of my order in a bigger box.
It was moving around hitting the sides of the larger box, absorbing all the travel shocks.
I mean, couldn't you fill the empty space with some old journals?

I am afraid ordering fragile devices like large Hard Disks from you now :(
It's a shame that my orders from China arrives safer packed, than yours here.
Report shop rating
Report contents

Was this helpful? Yes | No

Delivery
Unsatisfactory (3.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Good (5.0)
5.2
Galaxus
19.10.2024, from zebru
This shop was recommended.
Recht zügige Lieferung, wenn auch unnötige Verpackung . ich war nicht im Shop!
Report shop rating
Report contents

Was this helpful? Yes | No

Delivery
Good (5.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Very good (6.0)
Service & support
Good (5.0)
Shop
Satisfactory (4.0)
4.5
Galaxus
10.10.2024, from domin*******************
This shop was not recommended.
Galaxus liefert seit einiger Zeit mit Planzer. Das zieht die Shopbewertung von mir massiv runter. Der Support reagiert in diesem Belangen auch unzureichend. Gerne verweise ich auch auf die Medienberichte.

Solange mit Planzer geliefert wird, empfehle ich diesen Shop nicht weiter.

PS: Auch wenn die Option mit der Post liefern zu lassen sehr versteckt angeboten wird, funktioniert das auch nicht immer.
Report shop rating
Report contents

Was this helpful? Yes | No

Delivery
Very poor (1.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Very good (6.0)
Service & support
Unsatisfactory (3.0)
Shop
Very good (6.0)
4.5
Galaxus
09.10.2024, from franc********************
This shop was recommended.
Dommage que la livraison ne se fasse pas par la poste. Avec la poste je sais exactement à quelle heure arrive mon colis.
Report shop rating
Report contents

Was this helpful? Yes | No

Comment from Galaxus on 10.10.2024
Bonjour,
Nous vous remercions d'avoir pris le temps de laisser une évaluation et profitons de ce message pour attirer votre attention sur le fait que, lors du passage en caisse, vous devriez normalement avoir la possibilité de sélectionner un transporteur préféré et d'y indiquer la Poste Suisse.
Meilleures salutations,
Team Galaxus
Report shop rating
Report contents

Was this helpful? Yes | No

Delivery
Very poor (1.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Good (5.0)
5.3
Galaxus
27.09.2024, from ifriedri
This shop was recommended.
Schnell, einfach super!
Report shop rating
Report contents

Was this helpful? Yes | No

Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Good (5.0)
5.3
Galaxus
17.09.2024, from jprut*************
This shop was recommended.
Top Lieferung, alles geklappt.
Report shop rating
Report contents

Was this helpful? Yes | No

Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Good (5.0)
5.3
Galaxus
16.09.2024, from swi01************
This shop was recommended.
Schnelle Lieferung
Report shop rating
Report contents

Was this helpful? Yes | No

Delivery
Very good (6.0)
Order processing
Good (5.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Very good (6.0)
Shop
Good (5.0)
5.3
Galaxus
10.09.2024, from danielbaumann
This shop was recommended.
sehr speditive Lieferung
Report shop rating
Report contents

Was this helpful? Yes | No

Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Good (5.0)
5.3
Galaxus
10.09.2024, from benja*******************
This shop was recommended.
Sehr schnelle Liieferung
Report shop rating
Report contents

Was this helpful? Yes | No

Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Good (5.0)
5.2
Galaxus
09.09.2024, from gquar******************
This shop was recommended.
Super rapide
Commandé le vendredi à 17h00 et reçu le paquet le samedi après-midi !
TOP
Report shop rating
Report contents

Was this helpful? Yes | No

Delivery
Very good (6.0)
Order processing
Good (5.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Good (5.0)
4.8
Galaxus
04.09.2024, from kevin**********************
This shop was recommended.
Abzug bei Lieferung, da ein kleinerer Karton auch gereicht hätte.
Report shop rating
Report contents

Was this helpful? Yes | No

Delivery
Satisfactory (4.0)
Order processing
Good (5.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Good (5.0)
4.7
Galaxus
04.09.2024, from mores**************
Put the laser printer or an expensive computer screen box outside the building and anyone can take it
Report shop rating
Report contents

Was this helpful? Yes | No

Delivery
Very poor (1.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Good (5.0)
5.0
Galaxus
04.09.2024, from dampf**************
This shop was recommended.
rund um zufrieden.
Report shop rating
Report contents

Was this helpful? Yes | No

Delivery
Good (5.0)
Order processing
Good (5.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Good (5.0)
5.0
Galaxus
02.09.2024, from timor**************
This shop was recommended.
super
Report shop rating
Report contents

Was this helpful? Yes | No

Delivery
Good (5.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Satisfactory (4.0)
Service & support
Good (5.0)
Shop
Good (5.0)
5.2
Galaxus
26.08.2024, from st.ru****************
alles tip top
Report shop rating
Report contents

Was this helpful? Yes | No

Delivery
Very good (6.0)
Order processing
Good (5.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Good (5.0)
5.2
Galaxus
18.08.2024, from pfist****************
This shop was recommended.
Abwicklung hat sehr gut geklappt, schnelle Lieferung.
Report shop rating
Report contents

Was this helpful? Yes | No

Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Satisfactory (4.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Good (5.0)
5.2
Galaxus
09.08.2024, from slvsc****************
This shop was recommended.
On a eu des difficultés à être certains que les lames de rasoir correspondaient au modèle. Descriptif pas assez détaillé. On a dû aller contrôler sur un autre site.
Report shop rating
Report contents

Was this helpful? Yes | No

Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Satisfactory (4.0)
Product range
Good (5.0)
Service & support
Shop
Good (5.0)
5.0
Galaxus
11.06.2024, from Stefan600
Deren Blogger sind Fanboys und Influenzer (ZH) wer also die Startseite ausblendet kann den Shop gut (ich habe keine Lust mehr verarscht zu werden) nutzen.
Report shop rating
Report contents

Was this helpful? Yes | No

Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Satisfactory (4.0)
Product range
Good (5.0)
Service & support
Very good (6.0)
Shop
Unsatisfactory (3.0)
4.5
Galaxus
02.04.2024, from zivor********************
This shop was not recommended.
Der Store hilft einem bei einem Garantiefall überhaupt nicht weiter.
0 of 1 visitors found this rating helpful.
Report shop rating
Report contents

Was this helpful? Yes | No

Comment from Galaxus on 03.04.2024
Besten Dank für das Feedback!

Bei Fragen zu einem laufendem Servicefall kontaktieren Sie bitte unseren Kundendienst - Unsere Kollegen und Kolleginnen in den Stores können zwar Garantiefälle entgegennehmen, stehen jedoch nicht in Kontakt mit den verantwortlichen Service-Zentren.

Gerne können wir Ihnen über den Kundendienst behilflich sein:
https://helpcenter.galaxus.ch/hc/de/requests/new
Report shop rating
Report contents

Was this helpful? Yes | No

Delivery
Good (5.0)
Order processing
Good (5.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Poor (2.0)
Shop
Good (5.0)
Other visitors searched for...
Other visitors searched for...

Toppreise

New products Latest price reductions Top 100 Top-rated products Dealers Brands Black Friday

Service & help

Contact Toppreise.ch
Contact Toppreise.ch
Legal notice Privacy policy Sitemap

Partner sites

Tweaker.ch Provider vergleichen

for dealers

shop registration

This Internet page displays only price comparisons among different offers. There is no direct purchasing option or support. All information is provided without guarantee. All prices shown include VAT, an advanced recycling fee and the SUISA Swiss performing rights society deduction plus all shipping costs. Brand names, product descriptions, product images and trademarks used here are the property of the companies concerned.

Report error
Toppreise.ch uses cookies for personalised content, website traffic analysis and advertisements. You agree to this use by using our website. You can find out more about cookies and options for controlling them in our Privacy policy.

Images may only be suitable for adults. Are you of legal age?

No
Yes
Log in using Facebook
I agree that data may be automatically transferred to and used by the website operator via Facebook Connect. This applies to details marked public in my Facebook profile, such as title, first name, last name and country, as well as to my e-mail address. I have read the data protection declaration. I can withdraw my consent at any time by sending an e-mail to the address listed in the legal notice.
Connect with Facebook
Log in with Google
I agree that data may be automatically transferred to and used by the website operator via Google Sign-Up. This applies to details marked public in my Google profile, such as title, first name, last name and country, as well as to my e-mail address. I have read the data protection declaration. I can withdraw my consent at any time by sending an e-mail to the address listed in the legal notice.
Connect with Google