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Last update: 21.11.2024 10.54

digistore.ch

Digistore SA
Rue de la Coulouvrenière 21
1204 Genève

Homepage:
www.digistore.ch
Company identification number
CHE-109.343.145 HR/MWST
VAT no.:
CHE-109.343.145 MWST

Shipping costs:
free shipping

Payment types:
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Ratings
Detailed rating of digistore.ch
Delivery
Good (5.2)
Order processing
Good (5.2)
Price structure
Very good (5.7)
Product range
Very good (5.8)
Service & support
Good (5.2)
Shop
Very good (5.8)
Overall rating:
5.5
(61)
Rating trend:
2023

December

January

February

March

April

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June

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September

October

November

Trend
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  • Newest date first
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Rate digistore.ch
6.0
digistore.ch
22.08.2024, from lauri**********************
Toujours du plaisir à venir chez Digistore au magasin! équipe sympa et disponible!
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
digistore.ch
22.08.2024, from marjo***********************
Achat récent d'une TV
Excellente expérience
La gentillesse de Brice n'a d'égal que sa disponibilité, son professionnalisme et ses conseils avisés.
Je recommande vivement!
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
digistore.ch
11.06.2024, from fcayu************
Excellents conseils pour une platine Dual.
Merci à Brice pour sa disponibilité et gentillesse.
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Comment from digistore.ch on 12.06.2024
Merci pour votre retour.
Nous sommes ravis d'avoir pu répondre à vos attentes.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
digistore.ch
07.05.2024, from nathb***************
De très bon conseil quelques soient vos besoins
Équipe dynamique et professionnelle
Excellent matériel et installation au top
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
digistore.ch
07.05.2024, from rache**********************
Ce magasin est une pépite n’hésitez pas à aller le découvrir : conseils ultra professionnels et connaissance pointue des produits , toute l’équipe est à votre écoute en prenant soin de respecter votre budget .
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
digistore.ch
15.04.2024, from asun.******************
J'ai récemment fait un achat sur le site Digistore SA, et je suis extrêmement satisfait de l'expérience. Dès le début, la communication avec le service client a été remarquable.

Le produit lui-même était exactement comme décrit sur le site. Les images et la description étaient fidèles à ce que j'ai reçu, ce qui est rafraîchissant dans un monde où les attentes en ligne ne correspondent pas toujours à la réalité.

Lorsque le colis est arrivé, il était en parfait état. L'emballage était sécurisé et bien pensé, garantissant que mon achat soit protégé pendant le transport. Je n'ai eu aucun problème avec la livraison, qui a été effectuée dans les délais promis.

Je recommande vivement Digistore SA pour leur fiabilité, leur excellent service client et la qualité de leurs produits.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
3.0
digistore.ch
06.01.2024, from pitfield
This shop was not recommended.
Appalling service: didn't get any feedback after nearly two weeks for items that were supposed to be in stock, then after chasing them they gave me a story about how their supplier would dispatch the items ASAP (so they weren't really in stock !) - still took over a week to arrive, and then only 1 pair of replacement headphone pads were delivered (I ordered 2 pairs because my son tends to lose them). I tried following up but now they ghost me and don't reply. Looks like I will have to submit a fraud report to the Police. Would recommend to stay well clear of these thieves.
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Comment from digistore.ch on 08.01.2024
Hello,

We do not have these spare parts in stock.
They were to be shipped by our supplier directly to your address as agreed.
Unfortunately, only one pair has been delivered instead of the two originally ordered.
We are doing our utmost to resolve this situation as quickly as possible.

Yours faithfully
Brice
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Delivery
Very poor (1.0)
Order processing
Very poor (1.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Very poor (1.0)
Shop
Good (5.0)
6.0
digistore.ch
14.11.2023, from moro.*****************
Je travaille depuis des années avec Digistore et je suis entièrement satisfait à tous les niveaux
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
2.7
digistore.ch
11.11.2023, from Miomjon
This shop was not recommended.
Was constantly ghosted by the staff telling me "We will come back to you with shipping update". I was patient at first but after waiting for 5 months this has become one of my worst shopping experience in Switzerland.
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Delivery
Very poor (1.0)
Order processing
Very poor (1.0)
Price structure
Unsatisfactory (3.0)
Product range
Satisfactory (4.0)
Service & support
Poor (2.0)
Shop
Good (5.0)
6.0
digistore.ch
19.09.2023, from Nikos Zeginis
Excellent customer service and buying experience. I highly recommend it.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
digistore.ch
09.12.2022, from slurm**************
Très satisfait. Bonne communication
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
5.5
digistore.ch
26.11.2022, from manue*******************
Wahrend der Blackweek 2022 bin ich viaToppreis.ch auf die Sonos Move auf Digistore.ch gestossen. Der Preis war unschlagbar.
Nach der Bestellung kam postwendend eine Mail, dass mein Produkt ausverkauft sei, obwohl es auf der Website als verfügbar gekennzeichnet war. Auf Nachfrage erhielt ich innert 15 Minuten die Antwort, dass Nachschub im Anflug und die Sonos bis Ende Woche bei mir sei. So war es dann auch.
Fazit: Sehr schneller Kundenservice und faire Preise. Leider entspricht Verfügbarkeit auf der Homepage nicht unbedingt den aktuellen Bedingungen. AGBs wirken abschreckend und wenig kundenfreundlich. Dies hat Digistore gar nicht nötig, weil in meinem Fall die Abwicklung vorbildlich verlief. Herzlichen Dank!
1 of 1 visitors found this rating helpful.
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Delivery
Very good (6.0)
Order processing
Good (5.0)
Price structure
Very good (6.0)
Product range
Good (5.0)
Service & support
Very good (6.0)
Shop
Good (5.0)

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