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Dealers
digistore.ch
…

digistore.ch
Digistore SA
Rue de la Coulouvrenière 21
1204 Genève
Tel.
022 329 22 88
E-mail:
digistore@digistore.ch
Homepage:
www.digistore.ch
Company identification number
CHE-109.343.145 HR/MWST
VAT no.:
CHE-109.343.145 MWST
GTC:
www.digistore.ch
Shipping costs:
free shipping
Payment types:
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Ratings
Detailed rating of digistore.ch
Delivery
Good (4.9)
Order processing
Good (4.8)
Price structure
Good (5.4)
Product range
Good (5.5)
Service & support
Good (4.9)
Shop
Good (5.5)
Overall rating:
5.2
(63)
Rating trend:
2024

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Rate digistore.ch
Shop rating
6.0
digistore.ch
18.12.2024, from proba******************
This shop was recommended.
Great shop - very approachable and supportive staff. Provided valuable recommendations on the product and its usage. Fair price and fast delivery.
Can only recommend
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
2.0
digistore.ch
28.11.2024, from adaml*********
This shop was not recommended.
Die Lieferzeiten und Lagerbestände im Shop sind gelogen und werden nicht korrigiert. Meine Fragen zu meiner Bestellung per E-Mail wurden ignoriert und nicht beantwortet.
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Comment from digistore.ch on 29.11.2024
Hallo Herr Lutz, Ihre Bewertung bei toppreise ist in keiner Weise gerechtfertigt, da Sie nach Ihrer Bestellung noch keine Zahlung geleistet haben.
Als Sie bestellt haben, war das Produkt nicht auf Lager, tatsächlich hat kein Wiederverkäufer dieses Produkt bisher, die erste Lieferung ist für den 15. Dezember geplant, außerdem haben Sie nie per E-Mail oder Telefon mit dem Geschäft kommuniziert, Ihre Bestellung wird storniert.

Bonjour Monsieur Lutz,votre note sur toppreise est en aucun cas justifié car vous n'avez effectué aucun versement suite à votre commande.
Lors de votre commande le produit n'était pas en stock , d'ailleurs aucun revendeur n'a ce prioduit à ce jour, le premier arrivage est prévu pour le 15 décembre de plus vous n'avez jamais communiquer par email ou téléphone avec le magasin, votre commande va être annulée.
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Delivery
Very poor (1.0)
Order processing
Very poor (1.0)
Price structure
Unsatisfactory (3.0)
Product range
Unsatisfactory (3.0)
Service & support
Very poor (1.0)
Shop
Unsatisfactory (3.0)
6.0
digistore.ch
22.08.2024, from lauri**********************
This shop was recommended.
Toujours du plaisir à venir chez Digistore au magasin! équipe sympa et disponible!
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
digistore.ch
22.08.2024, from marjo***********************
This shop was recommended.
Achat récent d'une TV
Excellente expérience
La gentillesse de Brice n'a d'égal que sa disponibilité, son professionnalisme et ses conseils avisés.
Je recommande vivement!
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
digistore.ch
11.06.2024, from fcayu************
This shop was recommended.
Excellents conseils pour une platine Dual.
Merci à Brice pour sa disponibilité et gentillesse.
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Comment from digistore.ch on 12.06.2024
Merci pour votre retour.
Nous sommes ravis d'avoir pu répondre à vos attentes.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
digistore.ch
07.05.2024, from nathb***************
This shop was recommended.
De très bon conseil quelques soient vos besoins
Équipe dynamique et professionnelle
Excellent matériel et installation au top
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
digistore.ch
07.05.2024, from rache**********************
This shop was recommended.
Ce magasin est une pépite n’hésitez pas à aller le découvrir : conseils ultra professionnels et connaissance pointue des produits , toute l’équipe est à votre écoute en prenant soin de respecter votre budget .
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
digistore.ch
15.04.2024, from asun.******************
This shop was recommended.
J'ai récemment fait un achat sur le site Digistore SA, et je suis extrêmement satisfait de l'expérience. Dès le début, la communication avec le service client a été remarquable.

Le produit lui-même était exactement comme décrit sur le site. Les images et la description étaient fidèles à ce que j'ai reçu, ce qui est rafraîchissant dans un monde où les attentes en ligne ne correspondent pas toujours à la réalité.

Lorsque le colis est arrivé, il était en parfait état. L'emballage était sécurisé et bien pensé, garantissant que mon achat soit protégé pendant le transport. Je n'ai eu aucun problème avec la livraison, qui a été effectuée dans les délais promis.

Je recommande vivement Digistore SA pour leur fiabilité, leur excellent service client et la qualité de leurs produits.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
3.0
digistore.ch
06.01.2024, from pitfield
This shop was not recommended.
Appalling service: didn't get any feedback after nearly two weeks for items that were supposed to be in stock, then after chasing them they gave me a story about how their supplier would dispatch the items ASAP (so they weren't really in stock !) - still took over a week to arrive, and then only 1 pair of replacement headphone pads were delivered (I ordered 2 pairs because my son tends to lose them). I tried following up but now they ghost me and don't reply. Looks like I will have to submit a fraud report to the Police. Would recommend to stay well clear of these thieves.
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Comment from digistore.ch on 08.01.2024
Hello,

We do not have these spare parts in stock.
They were to be shipped by our supplier directly to your address as agreed.
Unfortunately, only one pair has been delivered instead of the two originally ordered.
We are doing our utmost to resolve this situation as quickly as possible.

Yours faithfully
Brice
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Delivery
Very poor (1.0)
Order processing
Very poor (1.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Very poor (1.0)
Shop
Good (5.0)
6.0
digistore.ch
14.11.2023, from moro.*****************
This shop was recommended.
Je travaille depuis des années avec Digistore et je suis entièrement satisfait à tous les niveaux
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
2.7
digistore.ch
11.11.2023, from Miomjon
This shop was not recommended.
Was constantly ghosted by the staff telling me "We will come back to you with shipping update". I was patient at first but after waiting for 5 months this has become one of my worst shopping experience in Switzerland.
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Delivery
Very poor (1.0)
Order processing
Very poor (1.0)
Price structure
Unsatisfactory (3.0)
Product range
Satisfactory (4.0)
Service & support
Poor (2.0)
Shop
Good (5.0)
6.0
digistore.ch
19.09.2023, from Nikos Zeginis
This shop was recommended.
Excellent customer service and buying experience. I highly recommend it.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
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