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Last update: 10.11.2024 17.12
Dealers
digitec
…

digitec
Digitec Galaxus AG
digitec
Pfingstweidstrasse 60
8005 Zürich
Tel.
044 575 98 00
E-mail:
digitec@digitecgalaxus.ch
Homepage:
www.digitec.ch
Company identification number
CHE-109.049.266 HR/MWST
VAT no.:
CHE-109.049.266 MWST
GTC:
www.digitec.ch
Shipping costs:
free shipping

product-dependent minimum quantity surcharge: CHF 9.00
Payment types:
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Ratings
Detailed rating of digitec
Delivery
Good (5.3)
Order processing
Very good (5.7)
Price structure
Good (5.3)
Product range
Very good (5.7)
Service & support
Good (5.3)
Shop
Very good (5.7)
Overall rating:
5.5
(10'509)
Rating trend:
2023

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Rate digitec
Shop rating
6.0
digitec
05.11.2024, from David**********
This shop was recommended.
Very reliable shop
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Shop
Very good (6.0)
5.7
digitec
04.11.2024, from Thujananth
This shop was recommended.
80% eletrical products I buy from Digitec/Galaxus
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Very good (6.0)
Service & support
Good (5.0)
Shop
Very good (6.0)
5.8
digitec
01.11.2024, from tipp2013
This shop was recommended.
Bin sehr zufrieden!
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
digitec
31.10.2024, from No-Limit-Swiss
This shop was recommended.
In der Zwischenzeit sollte jeder Digitec kennen. Nachdem leider Microspot in Interdiscount mehr schlecht wie recht implementiert wurde, ist Digitec ziemlich konkurrenzlos was Sortiment und Preise anbelangt. Hier und da findet man evtl. günstigere Shop's aber das ist dann ziemliche Glückssache. Allein schon die tolle Such-Filterung was die ganze Elektrik und Elektronik betrifft, könnten sich viele Online-Shops ein Beispiel nehmen.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Shop
Very good (6.0)
6.0
digitec
25.10.2024, from joel.********************
This shop was recommended.
Die Lieferung war extrem schnell und zuverlässig, die Preise gut und der Support ist kompetent. Besonders beeindruckend finde ich, wie transparent sie sind: Man sieht direkt, die Preisentwicklung, wie oft Artikel zurückgeschickt oder reklamiert werden und wie lange eine Reparatur im Schnitt dauert. So bekommt man ein gutes Gefühl für Qualität und Zuverlässigkeit. Der Shop ist benutzerfreundlich aufgebaut, und das Sortiment deckt wirklich jeden Bedarf ab. Bin sehr zufrieden!
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
5.8
digitec
25.10.2024, from peter******************
This shop was recommended.
Um 14:38 h bestellt. Am nächsten Tag um 09:35 hat der Postbote geklingelt und mir das Paket in die Hand gedrückt.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Very good (6.0)
Service & support
Shop
Very good (6.0)
6.0
digitec
25.10.2024, from alexa***********************
This shop was recommended.
Article commandé rapidement. Seul problème, la prise qui n'est pas compatible en Suisse.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Shop
Very good (6.0)
5.7
digitec
23.10.2024, from lexamaha
This shop was recommended.
hüere güet!
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Very good (6.0)
Service & support
Good (5.0)
Shop
Very good (6.0)
5.7
digitec
23.10.2024, from ehenr**************
This shop was recommended.
Der günstigste Anbieter für das Produkt, und lieferung war kein problem
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Delivery
Good (5.0)
Order processing
Good (5.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
1.8
digitec
23.10.2024, from 09lab**********************
This shop was not recommended.
Es wurde ein neues Produkt gekauft, aber ein geöffnetes, entsiegeltes Gerät geliefert.
Dank Lieferung ohne äussere Verpackung sieht das Gerät aus wie aus dem Müll gefischt.
Obwohl dringend benötigt, konnte das MacBook Air auf keinen Fall angenommen werden.
Die Reaktion des Kundendienstes: „Es tut uns leid, dass die Lieferung nicht Ihren Erwartungen entspricht.“ – „leid tun“ sollte Digitec, dass das Produkt in diesem Zustand verschickt wurde, nicht das subjektive Empfinden des Empfängers. So etwas erwartet nämlich *kein* Kunde. Eine richtige Entschuldigung wäre hier das Mindeste.
Die Qualitätsansprüche von Digitec scheinen mittlerweile sogar noch unter diejenigen von Amazon gefallen zu sein.
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Comment from digitec on 25.10.2024
Besten Dank für Ihr Feedback. Dass Ihre Bestellung nicht wie gewünscht ausgeliefert wurde, tut uns leid. Wir verstehen, dass dies ärgerlich ist und möchten uns für die Unannehmlichkeiten bei Ihnen entschuldigen. Dies entspricht selbstverständlich nicht unserem Standard. Gerne werden wir dies intern prüfen, damit solche Situationen in Zukunft vermieden werden können.
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Delivery
Very poor (1.0)
Order processing
Very poor (1.0)
Price structure
Unsatisfactory (3.0)
Product range
Very poor (1.0)
Service & support
Very poor (1.0)
Shop
Satisfactory (4.0)
6.0
digitec
22.10.2024, from marsiuss
Der günstigste Anbieter für das Produkt Am Tag nach der Bestellung geliefert. Bezahlung per TWINT, keine Versandkosten. Ich habe in all den Jahren als Kunde von Digitec nur gute Erfahrungen gemacht. Gerne immer wieder!
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
5.3
digitec
20.10.2024, from emman****************
This shop was recommended.
Thanks
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Delivery
Very good (6.0)
Order processing
Good (5.0)
Price structure
Good (5.0)
Product range
Satisfactory (4.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
digitec
15.10.2024, from yvonn**************
This shop was recommended.
Der günstigste Anbieter für das Produkt, am Tag nach der Bestellung geliefert, Bezahlung per Rechnung, keine Versandkosten. Ich habe in all den Jahren als Kunde von Digitec nur gute Erfahrungen gemacht.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
5.7
digitec
15.10.2024, from rapha******************
This shop was recommended.
Commande facile, excellent prix, livraison parfaite ! Merci beaucoup.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Good (5.0)
Service & support
Good (5.0)
Shop
Very good (6.0)
5.4
digitec
15.10.2024, from stald*******************
This shop was recommended.
Rasche Lieferung; um 13:00 bestellt und am nächsten Morgen um 10:00 schon da.
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Comment from digitec on 16.10.2024
Vielen Dank für Ihre positive Bewertung.
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Delivery
Very good (6.0)
Order processing
Good (5.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Shop
Very good (6.0)
5.8
digitec
13.10.2024, from s.ver**************
This shop was recommended.
Super, hat alles gut geklappt ?
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
digitec
12.10.2024, from Silverdevil
This shop was recommended.
Top und ultraschnelle Lieferung!
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
5.4
digitec
12.10.2024, from mipla*******
This shop was recommended.
super schnelle Lieferung- Am Nachmittag bestellt und am nächsten Morgen war das Paket schon da. Das als normale Bestellung und nicht als Blitzlieferung
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Good (5.0)
Service & support
Shop
Good (5.0)
6.0
digitec
12.10.2024, from m3pow*************
This shop was recommended.
T O P !!! FREITAG, UM 18.30 UHR BESTELLT, AM SAMSTAG UM 10.45 UHR ERHALTEN, MEHR GEHT NICHT !!!

KOMPLIMENT
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
5.8
digitec
12.10.2024, from Beni380
This shop was recommended.
Wie immer, blitzschnelle Lieferung, perfekt verpackt und der Preis ist auch fair und korrekt. Hat man einmal, ausnahmsweise, einen Garantiefall, löst sich der Fall praktisch von alleine. Sehr fair und korrekt.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
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