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Last update: 10.11.2024 01.04
Dealers
fnac.ch
…

fnac.ch
FNAC (Suisse) SA
Route des Moulières 5
1214 Vernier
Tel.
022 306 45 00
E-mail:
contactclients@ch.fnac.com
Homepage:
www.fnac.ch
Company identification number
CHE-103.143.978 HR/MWST
VAT no.:
CHE-103.143.978 MWST
GTC:
www.fnac.ch
Shipping costs:
up to CHF 30.00 order value: CHF 5.00
from CHF 30.00 order value: free shipping
Payment types:
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Authorized dealer for
APPLE
BOSE
BRAUN
DEVOLO
DJI
HP
LENOVO
MARSHALL
ORAL-B
SHOKZ
URBANEARS
Ratings
Detailed rating of fnac.ch
Delivery
Poor (2.2)
Order processing
Poor (2.5)
Price structure
Unsatisfactory (3.5)
Product range
Unsatisfactory (3.5)
Service & support
Poor (2.0)
Shop
Unsatisfactory (3.0)
Overall rating:
2.8
(186)
Rating trend:
2023

December

January

February

March

April

May

June

July

August

September

October

November

Trend
Newest date first
  • Newest date first
  • Oldest date first
  • Most helpful first
  • Highest rating first
  • Lowest rating first
Rate fnac.ch
Shop rating
6.0
fnac.ch
10.09.2024, from g.hos*************
This shop was recommended.
Ich hatte mit der Fujifilm X100VI die ausverkaufteste Kamera der Welt bei fnac bestellt. Zu einem supergünstigen Aktionspreis im Juni, bis heute von keinem anderen CH-Händler unterboten. Damals angekündigt wurde Liefertermin 17. Sept., tatsächliche Lieferung jetzt eine Woche früher. Hatte mich trotz all den negativen Bewertungen und mit grossen Zweifeln für eine Bestellung bei fnac entschieden und wurde zumindest bei meinem ersten Kauf nicht enttäuscht.
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Comment from fnac.ch on 02.10.2024
Vielen Dank für Ihre Bewertung!
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
5.8
fnac.ch
01.05.2024, from reto@************
This shop was recommended.
super preise, shop einbisschen französisch :-) hat alles gut geklappt
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Good (5.0)
6.0
fnac.ch
23.02.2024, from Eumenes
This shop was recommended.
Ich habe ein Pixel 8 Pro 256 GB zum tiefsten bisherigen Preis von 840 Fr, danke Toppreise.ch, bei FNAC bestellt. Die Bestellung ist sehr schnell ausgeliefert worden und bereits zwei Tage nach Bestellung bei mir angekommen. Ich bin sehr zufrieden mit FNAC und kann den Shop weiterempfehlen.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
5.8
fnac.ch
27.01.2024, from urs.h**************
This shop was recommended.
Ein Denon PMA-900HE. Schnell und ein sehr guter Preis. Ich weiss natürlich nicht, wie der Kundendienst funktioniert aber ich bin voll zufrieden. Einzig ein CH-Adapter für das EU-Stromkabel hat gefehlt.
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Delivery
Good (5.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Shop
Very good (6.0)
6.0
fnac.ch
23.12.2023, from Lehmann Viktor
This shop was recommended.
Ich habe einen Dji Osmo Pocket 3 bei mehreren Anbietern bestellt, aber nur FNAC.ch konnte ihn liefern. Ich habe alle anderen Bestellungen storniert. Vielen Dank.. Weihnachten ist gerettet.
1 of 1 visitors found this rating helpful.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
6.0
fnac.ch
30.11.2023, from erenba
This shop was recommended.
Hat alles einwandfrei geklappt. Wie es hinsichtlich Support aussieht kann ich nicht sagen.
1 of 1 visitors found this rating helpful.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Shop
Very good (6.0)
6.0
fnac.ch
08.05.2023, from guiller
This shop was recommended.
Keine Probleme bei 5+ Bestellungen in den letzten Jahren
1 of 2 visitors found this rating helpful.
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Delivery
Very good (6.0)
Order processing
Very good (6.0)
Price structure
Very good (6.0)
Product range
Very good (6.0)
Service & support
Very good (6.0)
Shop
Very good (6.0)
5.5
fnac.ch
24.11.2022, from kelle***************
This shop was recommended.
Ich bin sehr zufrieden mit fnac. Die Bestellung klappte reibungslos im Onlineshop. Die Website zum Versandstatus erschien zwar immer wieder auf Französisch, das kann aber umgestellt werden. Im Geschäft war die Bedienung freundlich und hilfreich.
1 of 1 visitors found this rating helpful.
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Delivery
Good (5.0)
Order processing
Very good (6.0)
Price structure
Good (5.0)
Product range
Very good (6.0)
Service & support
Good (5.0)
Shop
Very good (6.0)
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